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How to use proofing for feedback on Asana

intermediate 8 min read Updated 2026-03-18
Quick Answer

Asana's proofing feature allows you to collect visual feedback directly on images, videos, and documents by adding comments to specific areas of the file. Simply upload your file to a task, enable proofing, and team members can click anywhere on the file to leave contextual feedback.

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Prerequisites

  • Active Asana account with proofing feature enabled
  • Premium, Business, or Enterprise Asana plan
  • File uploaded to an Asana task
  • Team members with access to the project

Step-by-Step Instructions

1

Upload your file to an Asana task

Navigate to your task and click the paperclip icon or drag and drop your file into the task. Asana supports proofing for images (JPG, PNG, GIF), videos (MP4, MOV), and documents (PDF). Wait for the file to finish uploading completely before proceeding.
Files larger than 100MB may take longer to process for proofing capabilities.
2

Enable proofing on the uploaded file

Once uploaded, click on the file thumbnail to open it in full view. Look for the Enable Proofing button in the top right corner of the file viewer and click it. You'll see a confirmation that proofing has been enabled for this file.
Only files in supported formats will show the Enable Proofing option.
3

Add feedback comments to specific areas

Click anywhere on the file where you want to leave feedback. A numbered pin will appear at that location. In the comment box that opens, type your feedback and click Comment. The pin will remain visible on the file with your comment attached to that specific area.
Use @mentions to notify specific team members about your feedback on particular areas.
4

Invite collaborators to review

Add team members to the task by clicking Add followers or assign the task to specific people. Send them a notification by commenting in the task with @[team member name] and mention that the file is ready for proofing review.
Set a due date on the task to ensure timely feedback from your team.
5

Review and respond to feedback

As feedback comes in, click on any numbered pin to read comments. You can reply to comments, mark them as resolved by clicking Resolve, or create subtasks for specific feedback items that need action. Resolved comments will appear dimmed but remain visible.
Use the comment thread to discuss feedback details before marking items as resolved.
6

Track feedback status

Monitor all feedback in the task's Activity section or by viewing the proofed file directly. Unresolved comments will show as bright pins, while resolved ones appear dimmed. Use the Filter option to view only unresolved comments if needed.
Export feedback as a PDF report from the file viewer for external stakeholders.
7

Upload revised versions

When ready to share updates, upload the new version as a new file attachment to the same task. Enable proofing on the new version and reference the previous version's feedback in your update comment. Keep both versions for comparison and approval tracking.
Use version numbers in file names to maintain clear revision history.

Common Issues & Troubleshooting

Enable Proofing button doesn't appear

Ensure you have a Premium, Business, or Enterprise Asana plan and that your file is in a supported format (JPG, PNG, GIF, MP4, MOV, PDF). Check that the file has finished uploading completely.

Pins disappear or comments aren't saving

Check your internet connection and refresh the page. Ensure you have edit permissions on the task. If the issue persists, try disabling and re-enabling proofing on the file.

Team members can't see the proofed file

Verify that team members are added as followers to the task or have access to the project. Check project permissions and ensure the file attachment is visible to all required team members.

File quality appears poor in proofing view

Asana may compress large files for faster loading. Try uploading a smaller file size or different format. For high-resolution needs, consider sharing a link to the original file in the comments.

Prices mentioned in this guide are pulled from current plan data and may change. Always verify on the official Asana website before purchasing.
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