How to connect to VPN server on ExpressVPN
To connect to an ExpressVPN server, open the ExpressVPN app, sign in with your credentials, select a server location from the list, and click the power button to establish the connection. The process takes just a few seconds once you're logged in.
Prerequisites
- Active ExpressVPN subscription
- ExpressVPN app installed on your device
- Stable internet connection
- Valid ExpressVPN account credentials
Step-by-Step Instructions
Launch the ExpressVPN app
Sign in to your account
Choose a server location
Connect to the VPN server
Verify your connection
whatismyipaddress.com to confirm your IP has changed.Manage your connection
Common Issues & Troubleshooting
Connection fails or times out
Try connecting to a different server location, check your internet connection, or restart the ExpressVPN app. If issues persist, try changing the protocol in Settings > Protocol to Automatic or Lightway.
Slow internet speed after connecting
Select a server closer to your physical location from the Recommended list, or try the Smart Location feature. You can also change the protocol to Lightway for better performance.
Can't access certain websites or services
Try connecting to a different server location, particularly servers in countries where the service is available. For streaming services, use ExpressVPN's recommended servers for specific platforms found in the location list.
App won't start or crashes frequently
Restart your device, ensure you have the latest version of ExpressVPN installed, and check that your firewall or antivirus isn't blocking the application. Try running the app as administrator on Windows or granting necessary permissions on mobile devices.