How to set up dedicated IP address on ExpressVPN
ExpressVPN's dedicated IP feature requires purchasing an add-on through your account dashboard, then configuring it in your ExpressVPN app. The process involves selecting your preferred location and activating the dedicated IP in your connection settings.
Prerequisites
- Active ExpressVPN subscription
- ExpressVPN app installed on your device
- Access to your ExpressVPN account dashboard
- Dedicated IP add-on purchased
Step-by-Step Instructions
Purchase Dedicated IP Add-on
Access Dedicated IP Settings
Download Configuration File
Configure ExpressVPN App
Import Dedicated IP Configuration
Connect to Dedicated IP
Verify Dedicated IP Connection
Configure Auto-Connect (Optional)
Common Issues & Troubleshooting
Dedicated IP option not appearing in account
Ensure your subscription plan supports dedicated IP add-ons. Contact ExpressVPN support if the option remains unavailable after 24 hours of subscription activation.
Cannot import .ovpn configuration file
Verify the ExpressVPN app is updated to the latest version. Try restarting the app and importing again. If issues persist, use manual configuration with server details from your account dashboard.
Dedicated IP server shows as offline
Check your internet connection and try disconnecting/reconnecting. If the server remains offline, log out and back into your ExpressVPN account, then re-download the configuration file.
IP address not matching dedicated IP
Ensure you're connected to the correct dedicated IP server, not a regular ExpressVPN server. Clear your browser cache and check your IP again. Contact support if the wrong IP persists after reconnecting.