How to set up your account from scratch on GetResponse

beginner 8 min read Updated 2026-03-19

Quick Answer

Setting up a GetResponse account involves creating your account, verifying your email, completing your profile, and configuring basic settings. The process takes about 10-15 minutes and includes choosing your plan and setting up your first contact list.

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Prerequisites

Valid email address
Business information and contact details
Basic understanding of email marketing concepts
Access to a web browser

Step-by-Step Instructions

Create Your GetResponse Account

Visit getresponse.com and click the Start Free Trial button. Enter your email address, create a strong password, and click Create Account. Choose your country from the dropdown menu and accept the terms of service by checking the box.

Use a business email address rather than a personal one for better deliverability and professional appearance.

Verify Your Email Address

Check your email inbox for a verification message from GetResponse. Click the Verify Email button in the email. If you don't see the email within 5 minutes, check your spam folder and click Resend Verification Email on the GetResponse login page.

Add noreply@getresponse.com to your contacts to ensure you receive important account notifications.

Complete Your Account Profile

Fill in your personal and business information including:

First and last name
Company name
Phone number
Business address
Industry type

Click Save and Continue to proceed to the next step.

Accurate contact information is required for compliance with anti-spam laws and improves your sender reputation.

Choose Your Subscription Plan

Select between the Free plan (up to 500 contacts) or choose a paid plan based on your contact list size. Review the features included in each plan such as autoresponders, landing pages, and advanced analytics. Click Continue with Free or Select Plan for paid options.

Start with the free plan to familiarize yourself with the platform before upgrading to paid features.

Set Up Your First Contact List

Navigate to Contacts in the main menu and click Create List. Enter a descriptive list name (e.g., "Newsletter Subscribers"), add a brief description, and set the From Name and From Email that will appear in your campaigns. Click Create List to finish.

Use a recognizable from name and a professional email address to improve open rates and reduce spam complaints.

Configure Account Settings

Go to Account Settings by clicking your profile icon in the top right corner. Set up:

Company Details - Logo and business information
Sender Authentication - Domain verification for better deliverability
Time Zone - Set your local time zone
Notification Preferences - Choose what emails you want to receive

Setting up sender authentication early improves your email deliverability rates significantly.

Explore the Dashboard and Create Your First Campaign

Familiarize yourself with the main dashboard sections: Campaigns, Automation, Landing Pages, and Analytics. Create a test email campaign by clicking Create Newsletter, select a template, add your content, and send a test email to yourself to verify everything is working correctly.

Always send test emails to multiple email providers (Gmail, Outlook, Yahoo) to check formatting and deliverability.

Common Issues & Troubleshooting

Email verification link not working or expired

Request a new verification email by visiting the login page and clicking Resend Verification Email. Check your spam folder and ensure you're clicking the link in the most recent email.

Cannot access account after creating it

Ensure you're using the correct email address and password. Try resetting your password using the Forgot Password link on the login page. Clear your browser cache and cookies if the issue persists.

Sender authentication setup failing

Verify that you have access to your domain's DNS settings. Follow GetResponse's DNS setup guide exactly and allow up to 48 hours for DNS changes to propagate. Contact your domain provider if you need assistance with DNS records.

Free plan limitations preventing desired actions

Review the free plan restrictions in Account Settings > Billing. Consider upgrading to a paid plan for features like automation, advanced segmentation, or higher contact limits. You can upgrade at any time without losing your data.

Prices mentioned in this guide are pulled from current plan data and may change. Always verify on the official GetResponse website before purchasing.

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