How to invite team members on Jira

beginner 8 min read Updated 2026-03-18

Quick Answer

To invite team members on Jira, navigate to Project Settings > People, click 'Add people' and enter their email addresses with appropriate roles. You can also invite users from the main Administration settings if you have global admin access.

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Prerequisites

Jira administrator or project administrator permissions
Active Jira workspace or project
Valid email addresses of team members to invite
Understanding of user roles and permissions

Step-by-Step Instructions

Access your Jira project

Log into your Jira workspace and navigate to the project where you want to add team members. Click on your project name from the Projects dropdown menu or from your dashboard.

Make sure you're in the correct project as permissions and access levels can vary between projects.

Open Project Settings

In the left sidebar of your project, scroll down and click on Project settings. If you don't see this option, you may not have the necessary permissions to invite users to this project.

Navigate to People section

In the Project settings menu, locate and click on People. This will show you all current team members who have access to the project and their assigned roles.

Take note of existing roles to understand what permissions different team members have.

Add new team members

Click the Add people button (usually a blue button at the top right of the People section). A dialog box will open where you can enter the details of new team members.

Enter email addresses and select roles

In the Add people dialog:

Enter the email addresses of team members you want to invite (separated by commas for multiple users)
Select appropriate roles from the dropdown (such as Administrator, Member, or Viewer)
Add an optional welcome message

Choose roles carefully - Administrators can modify project settings while Viewers have read-only access.

Send invitations

Review the email addresses and roles you've selected, then click Add or Send invitations. Jira will send email invitations to all the specified addresses with instructions on how to join the project.

Invited users will receive an email with a link to accept the invitation and create a Jira account if they don't have one.

Verify team member access

Return to the People section to confirm that the new team members appear in the list. Initially, they may show as Pending until they accept the invitation and complete their account setup.

You can resend invitations or modify user roles at any time from this People section.

Common Issues & Troubleshooting

Can't see 'Add people' button

You need Project Administrator or Jira Administrator permissions. Contact your Jira admin to get the necessary permissions or ask them to invite the team members for you.

Team member didn't receive invitation email

Check if the email address is correct and ask them to check their spam folder. You can resend the invitation from the People section by clicking the Resend invitation option next to their name.

Invited user can't access specific issues or boards

This is likely a permission issue. Go to Project settings > Permissions and ensure their role has the necessary permissions, or assign them to the appropriate Permission Scheme.

Project Settings option not visible

You may not have administrator access to this project. Either request admin permissions from your Jira administrator, or ask an existing project admin to invite the team members on your behalf.

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