How to integrate with Slack and Gmail on Loom
Integrate Loom with Slack and Gmail by accessing the integrations section in your Loom settings and authorizing both applications. This allows you to share Loom videos directly in Slack channels and Gmail emails with embedded previews.
Prerequisites
- Active Loom account
- Admin access to Slack workspace
- Gmail account with necessary permissions
- Browser with pop-up blocking disabled
Step-by-Step Instructions
Access Loom Integration Settings
Connect Slack Integration
Configure Slack Sharing Preferences
Set Up Gmail Integration
Configure Gmail Embedding Options
Test Slack Integration
Test Gmail Integration
Set Up Browser Extensions
Common Issues & Troubleshooting
Slack integration shows 'Authorization Failed' error
Clear your browser cookies for both Loom and Slack, then try reconnecting. Ensure you have admin permissions in your Slack workspace or contact your Slack admin to approve the Loom app integration.
Gmail emails show broken video thumbnails
Check that your Loom video privacy settings allow external viewing. Go to Video Settings > Privacy and ensure it's set to Anyone with the link or Public rather than Private.
Videos not appearing in Slack previews
Verify that your Slack workspace allows link previews by going to Slack Settings > Permissions > Link Previews and ensuring Loom is in the approved domains list.
Browser extension not showing integration options
Refresh the extension by going to chrome://extensions, finding Loom, and clicking the refresh icon. If issues persist, uninstall and reinstall the extension, then reconnect your integrations.