How to record in 4K resolution on Loom

intermediate 8 min read Updated 2026-03-18

Quick Answer

To record in 4K resolution on Loom, you need a Pro or Business account and must enable high-quality recording in your account settings. Then select the 4K recording option from the resolution dropdown before starting your recording.

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Prerequisites

Loom Pro or Business account
4K-capable display or camera
Stable high-speed internet connection
Latest version of Loom app or browser extension

Step-by-Step Instructions

Verify Your Loom Account Plan

Log into your Loom account and navigate to Settings > Account. Ensure you have a Pro or Business plan, as 4K recording is not available on free accounts. If needed, upgrade your plan by clicking Upgrade Plan.

4K recording requires significantly more bandwidth and storage, so consider your internet speed and available storage space.

Enable High-Quality Recording

In your Loom settings, go to Recording > Quality. Toggle on Enable high-quality recording. This setting allows Loom to capture at maximum resolution supported by your device and display.

This setting applies to all future recordings, so you only need to enable it once.

Open Loom Recorder

Launch the Loom desktop app or click the Loom browser extension icon. Click the Start Recording button to open the recording interface. Make sure you're using the desktop app rather than the web version for best 4K support.

Configure Recording Settings

Before recording, click the Settings gear icon in the recording interface. Under Video Quality, select 4K (3840x2160) from the resolution dropdown menu. Choose your preferred recording type: Screen + Camera, Screen Only, or Camera Only.

Screen + Camera recording in 4K requires more processing power, so close unnecessary applications first.

Select Your Recording Source

Click Screen to choose what to record. Select Full Screen for complete 4K capture, or choose Application Window for a specific app. If using camera, ensure your webcam supports 4K resolution and select it from the Camera dropdown.

For screen recording, your display must be set to 4K resolution to capture true 4K content.

Start Your 4K Recording

Click the red Start Recording button. Loom will begin a 3-second countdown, then start capturing in 4K resolution. You'll see a small recording indicator showing 4K to confirm the resolution.

Speak clearly and avoid rapid movements as 4K files are larger and may take longer to process.

Stop and Process Recording

Click the Stop button in the Loom control bar or press Cmd+Shift+L (Mac) or Ctrl+Shift+L (Windows). Loom will automatically begin processing your 4K video. Processing time is longer for 4K content, typically 2-3x the recording duration.

Keep Loom open during processing to ensure your 4K video uploads successfully.

Verify 4K Upload Quality

Once processing completes, open your video in Loom. Click the Settings icon on the video player and verify that 2160p 4K appears in the quality options. Your video is now available in 4K resolution for viewers with compatible devices.

Viewers will automatically get the best quality their device and connection can handle.

Common Issues & Troubleshooting

4K option not available in resolution dropdown

Verify you have a Pro or Business account and that high-quality recording is enabled in settings. Also ensure your display is set to 4K resolution.

Recording is choppy or laggy in 4K

Close unnecessary applications to free up system resources. Consider recording in 1080p if your computer doesn't meet 4K recording requirements.

4K video processing fails or takes extremely long

Check your internet connection stability and ensure you have sufficient storage space. Try recording shorter segments or contact Loom support if processing consistently fails.

Viewers can't see 4K quality option

4K playback requires compatible devices and sufficient internet bandwidth. Viewers on mobile devices or slower connections may only see lower resolution options automatically selected by Loom.

Prices mentioned in this guide are pulled from current plan data and may change. Always verify on the official Loom website before purchasing.

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