How to enable Commerce Advanced plan on Squarespace

intermediate 8 min read Updated 2026-03-18

Quick Answer

To enable Commerce Advanced on Squarespace, navigate to Settings > Billing & Account, select Commerce Advanced from the available plans, and complete the upgrade process. The plan provides advanced e-commerce features including abandoned cart recovery, advanced shipping options, and detailed analytics.

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Prerequisites

Active Squarespace website
Admin access to your Squarespace account
Valid payment method on file
Basic understanding of Squarespace commerce features

Step-by-Step Instructions

Access your Squarespace account settings

Log into your Squarespace account and navigate to your site dashboard. Click on Settings in the left sidebar menu, then select Billing & Account from the dropdown options.

Make sure you're logged in as the site owner or have admin permissions to make billing changes.

Navigate to subscription plans

In the Billing & Account section, locate the Site Plan area. You'll see your current plan displayed along with an Change Plan or Upgrade button. Click this button to view available plan options.

Select Commerce Advanced plan

Browse through the available plans and locate Commerce Advanced. This plan will show features like abandoned cart recovery, advanced shipping calculations, and gift cards. Click Select or Choose Plan next to Commerce Advanced.

Review the feature comparison carefully to ensure Commerce Advanced meets your specific e-commerce needs.

Choose billing cycle

Select your preferred billing cycle - either Monthly or Annual. Annual billing typically offers a discount compared to monthly billing. Review the pricing details displayed for your selected option.

Annual billing can save you up to 30% compared to monthly payments.

Review and confirm upgrade details

Squarespace will display a summary showing your current plan, new plan, prorated charges, and next billing date. Carefully review the Plan Summary section and any immediate charges that will be applied to your account.

Any unused portion of your current plan will be credited toward the new plan cost.

Complete the upgrade process

Click Confirm Upgrade or Complete Change to finalize the switch to Commerce Advanced. Your payment method on file will be charged for any prorated amount immediately.

Verify plan activation

After completing the upgrade, return to Settings > Billing & Account to confirm your plan shows as Commerce Advanced. You should now see new commerce features available in your Commerce settings panel.

It may take a few minutes for all Commerce Advanced features to become fully available in your dashboard.

Common Issues & Troubleshooting

Payment failed during upgrade process

Check that your payment method is valid and has sufficient funds. Go to Settings > Billing & Account > Payment Methods to update your card information, then retry the upgrade.

Commerce Advanced features not appearing after upgrade

Wait 5-10 minutes for the system to update, then refresh your browser. If features still don't appear, log out and log back into your Squarespace account.

Unable to see upgrade option

Ensure you're logged in as the site owner. Contributors and other user roles cannot change billing plans. Contact the site owner to perform the upgrade or request owner permissions.

Receiving error message during plan change

Clear your browser cache and cookies, then try again using an incognito/private browsing window. If the error persists, contact Squarespace customer support for assistance.

Prices mentioned in this guide are pulled from current plan data and may change. Always verify on the official Squarespace website before purchasing.

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