How to install on iOS on Surfshark

beginner 8 min read Updated 2026-03-19

Quick Answer

Installing Surfshark on iOS is straightforward through the App Store. Download the official Surfshark app, log in with your credentials, and connect to secure your internet connection.

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Prerequisites

Active Surfshark subscription
iPhone or iPad running iOS 12.0 or later
Apple ID account
Stable internet connection

Step-by-Step Instructions

Open the App Store

Locate and tap the App Store icon on your iOS device's home screen. Make sure you're connected to the internet before proceeding.

Ensure you have enough storage space on your device before downloading the app

Search for Surfshark

Tap the Search tab at the bottom of the screen and type Surfshark in the search bar. Look for the official Surfshark app developed by Surfshark B.V. with the blue and white logo.

Verify the developer name to avoid downloading fake or malicious apps

Download and install the app

Tap the GET button next to the Surfshark app. If prompted, authenticate using Face ID, Touch ID, or enter your Apple ID password. Wait for the download and installation to complete.

Launch Surfshark

Once installed, tap OPEN from the App Store or locate the Surfshark app icon on your home screen and tap it to launch the application.

The app icon will appear on your home screen automatically after installation

Log in to your account

On the welcome screen, tap Log In. Enter your Surfshark email address and password in the respective fields. Tap Log In to authenticate your account.

If you don't have an account yet, tap 'Sign Up' to create one or visit the Surfshark website

Allow VPN configuration

iOS will prompt you to allow Surfshark to add VPN configurations. Tap Allow when the system dialog appears. You may need to enter your device passcode or use biometric authentication to confirm.

This permission is essential for the VPN to function properly on iOS

Connect to a server

After setup is complete, you'll see the main interface with a large Connect button. Tap it to connect to the fastest available server, or tap Locations to choose a specific server location before connecting.

The 'Fastest Server' option automatically selects the best server based on your location and current network conditions

Common Issues & Troubleshooting

App won't download from App Store

Check your internet connection and ensure you have sufficient storage space. Try restarting your device and attempting the download again. Verify your Apple ID payment method is valid.

VPN configuration permission denied

Go to Settings > General > VPN & Device Management and remove any existing Surfshark profiles. Restart the app and grant permission when prompted again.

Cannot log in with correct credentials

Ensure you're using the correct email and password. Try resetting your password on the Surfshark website. Check if your subscription is active and hasn't expired.

Connection fails or drops frequently

Try switching to a different server location within the app. Check your internet connection stability. Go to app settings and try changing the VPN protocol from Automatic to IKEv2 or OpenVPN.

Prices mentioned in this guide are pulled from current plan data and may change. Always verify on the official Surfshark website before purchasing.

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