How to set up dedicated IP on Surfshark

beginner 8 min read Updated 2026-03-19

Quick Answer

Setting up a dedicated IP on Surfshark requires purchasing the add-on through your account dashboard and then activating it in the Surfshark app. The dedicated IP feature provides you with a static IP address that only you use, improving access to banking sites and streaming services.

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Prerequisites

Active Surfshark subscription
Surfshark app installed on your device
Valid payment method for dedicated IP purchase
Account login credentials

Step-by-Step Instructions

Log into your Surfshark account

Open your web browser and navigate to my.surfshark.com. Enter your email address and password to access your account dashboard. If you have two-factor authentication enabled, complete the verification process.

Use the same email address you used when first signing up for Surfshark to avoid login issues.

Navigate to the Dedicated IP section

Once logged in, look for the VPN tab in the main navigation menu. Click on it, then select Dedicated IP from the dropdown menu. You'll see the dedicated IP purchase page with available locations.

Choose your dedicated IP location

Browse through the available server locations for dedicated IP addresses. Popular options include United States, United Kingdom, Netherlands, and Germany. Click Get Dedicated IP next to your preferred location.

Choose a location close to your physical location for better connection speeds, or select a specific country if you need to access geo-restricted content.

Complete the purchase

Review your order details and pricing on the checkout page. The dedicated IP is typically billed monthly as an add-on to your existing subscription. Enter your payment information and click Complete Purchase to finalize the order.

Wait for IP allocation

After successful payment, Surfshark will allocate your dedicated IP address. This process usually takes 10-15 minutes but can take up to 24 hours. You'll receive an email confirmation once your dedicated IP is ready to use.

Don't close your browser tab - you can refresh the page to check if your IP has been allocated.

Open the Surfshark app

Launch the Surfshark application on your device. If you were already logged in, click on your profile icon and select Log out, then log back in to refresh your account settings and load the new dedicated IP option.

Make sure you're running the latest version of the Surfshark app for dedicated IP compatibility.

Connect to your dedicated IP

In the Surfshark app, look for the Static IP or Dedicated IP section in the server list. Your purchased dedicated IP location will appear here with a special icon. Click on it to connect to your dedicated IP address.

Bookmark or favorite your dedicated IP server for quick access in future sessions.

Verify your dedicated IP connection

Once connected, verify your setup by visiting whatismyipaddress.com or similar IP checking websites. Your IP address should match the dedicated IP shown in your Surfshark account dashboard. The location should correspond to the country you selected during purchase.

Save your dedicated IP address information for future reference and troubleshooting.

Common Issues & Troubleshooting

Dedicated IP not showing in the app after purchase

Log out of the Surfshark app completely and log back in to refresh your account settings. If the issue persists, restart the app or reinstall it. Contact Surfshark support if the dedicated IP still doesn't appear after 24 hours.

Cannot connect to dedicated IP server

Try switching to a different VPN protocol in the app settings - change from IKEv2 to OpenVPN or vice versa. Restart your internet connection and try connecting again. Check if your firewall or antivirus is blocking the connection.

Websites still detecting VPN usage with dedicated IP

Clear your browser cookies and cache, then restart your browser. Some websites may take time to recognize your IP as residential. Try accessing the site in incognito/private mode or disable browser extensions that might reveal your VPN usage.

Slower speeds when using dedicated IP

Test different VPN protocols in the Surfshark app settings. Ensure you're connecting to the server closest to your physical location. Run speed tests at different times of day, as dedicated IP speeds can vary based on server load and network conditions.

Prices mentioned in this guide are pulled from current plan data and may change. Always verify on the official Surfshark website before purchasing.

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