How to use Surfshark on unlimited devices on Surfshark

beginner 8 min read Updated 2026-03-19

Quick Answer

Surfshark allows unlimited simultaneous connections with a single subscription. Simply download the app on each device, log in with your account credentials, and connect to any server location.

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Prerequisites

Active Surfshark subscription
Internet connection on all devices
Email access for account verification
Admin rights on devices for installation

Step-by-Step Instructions

Download Surfshark app on your first device

Visit surfshark.com and click Get Surfshark. Navigate to the Apps section and select your device platform (Windows, macOS, iOS, Android, Linux, or browser extension). Click Download and follow the installation prompts for your operating system.

Choose the native app over browser extensions for better security and features.

Create your Surfshark account and log in

Open the installed Surfshark app and click Log in. Enter your email address and password that you used during subscription signup. If you haven't subscribed yet, click Don't have an account? to create one. Verify your email if prompted and complete the login process.

Save your login credentials in a secure password manager for easy access across devices.

Connect to a VPN server location

In the Surfshark app main interface, click the Quick-connect button for the fastest server, or click Locations to browse specific countries and cities. Select your preferred server location and click Connect. Wait for the connection status to show Protected with a green indicator.

Use Quick-connect for optimal speed, or choose specific locations for geo-restricted content.

Install Surfshark on additional devices

On each new device, repeat the download process from surfshark.com/apps. Download the appropriate app version for each device type - mobile apps from app stores, desktop apps from the website, or browser extensions from extension stores. There's no limit to how many devices you can install Surfshark on.

Bookmark the apps page for quick access when setting up new devices.

Log in with the same account on all devices

Open the Surfshark app on each device and use the same email and password you created initially. The app will automatically recognize your subscription and grant access. You'll see your account status as Active in the app settings under My Account.

You can view all connected devices in your Surfshark account dashboard online.

Configure settings for each device

In each Surfshark app, go to Settings and configure preferences like Kill Switch, CleanWeb (ad blocker), Whitelister (split tunneling), and Auto-connect. Enable Kill Switch for security and Auto-connect for automatic VPN activation on startup.

Settings are device-specific, so configure each device according to your usage needs.

Connect multiple devices simultaneously

With Surfshark's unlimited device policy, simply connect to VPN servers on as many devices as you want at the same time. Each device can connect to different server locations if needed. Monitor your connections through the Connection status in each app showing Protected when active.

You can mix different server locations across devices - phone on US servers, laptop on UK servers, etc.

Common Issues & Troubleshooting

Double-check your email and password spelling. Use the Forgot Password link to reset if needed. Ensure your subscription is active by checking your email for payment confirmations or logging into your account at my.surfshark.com.

App shows 'Connection failed' on some devices

Try switching to a different server location using the Locations menu. Check if your firewall or antivirus is blocking Surfshark. On mobile devices, ensure VPN permissions are granted in Settings > VPN or Settings > Network & Internet.

Slow internet speeds when connected

Use Quick-connect for the fastest available server. Try connecting to servers closer to your physical location. In Settings, switch the VPN protocol from Auto to WireGuard for better performance.

Cannot access certain websites or apps

Use the Whitelister feature in Settings to bypass VPN for specific apps or websites. Try different server locations as some services block certain IP ranges. Disable CleanWeb temporarily if it's blocking necessary content.

Prices mentioned in this guide are pulled from current plan data and may change. Always verify on the official Surfshark website before purchasing.

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