How to connect a custom domain on Wix
Connect a custom domain to Wix by going to Settings > Domains, adding your domain, then updating your domain registrar's DNS records with Wix's provided nameservers or A records. The process typically takes 24-48 hours to complete.
Prerequisites
- Active Wix website with a premium plan
- Custom domain purchased from a domain registrar
- Access to your domain registrar's DNS settings
- Administrative access to your Wix account
Step-by-Step Instructions
Access Domain Settings in Wix
Enter Your Domain Name
Choose Connection Method
Copy DNS Records
- Type: A, Name: @, Value: [IP address]
- Type: CNAME, Name: www, Value: [Wix domain]
Update DNS Records at Your Domain Registrar
Verify Connection in Wix
Set Primary Domain and Enable HTTPS
Test Your Domain Connection
Common Issues & Troubleshooting
Domain shows 'Connection Failed' status
Double-check that you've entered the correct DNS records at your registrar. Ensure there are no conflicting A or CNAME records pointing to other services. Wait up to 48 hours for DNS propagation.
Site loads but shows security warnings
Wait for Wix to generate SSL certificates for your domain, which can take a few hours after connection. Ensure Force HTTPS is enabled in your domain settings.
WWW version doesn't work or redirects incorrectly
Verify that you've added both the A record for your root domain (@) and the CNAME record for www. Both records must be present for proper redirection.
Email stops working after connecting domain
If you used the nameserver method, you'll need to set up email through Wix or add MX records back. If using pointing method, ensure you didn't delete your existing MX records at your registrar.