Basic
$23 /mo
Save ~20% with annual billing
What's included:
- Live chat
- Basic chatbot
- Mobile apps
- 2 seats
Cr
Crisp Pricing in 2026
Complete pricing breakdown for Crisp. Compare plans, features, and find the best value.
Quick Answer
How much does Crisp cost in 2026?
Crisp offers a FREE plan. Paid plans start at $23/month. 3 plans are available with monthly billing.
Free Tier Yes ✓
Starting Price Free
Plans 3 tiers
Billing Monthly/Annual
Starting Price Free
Plans Available 3 plans
Annual Discount Save 20%
Best For SaaS companies needing automated technical support
💰 Crisp Cost Calculator
See exactly what you'll pay based on your team size
Most Popular
Basic
$0 /month $0/year
$23/user × 5 users
- Live chat
- Basic chatbot
- Mobile apps
Mini
$0 /month $0/year
$45/user × 5 users
- AI helpdesk
- Unlimited seats
- Advanced automation
Essentials
$0 /month $0/year
$95/user × 5 users
- Everything in Pro
- Advanced CRM
- Custom integrations
Annual billing saves ~20% ($0/year)
For teams of 5, we recommend the Basic plan
| Plan | Price | Key Features |
|---|---|---|
| Basic | $23/mo | Live chat, Basic chatbot |
| Mini ★ | $45/mo | AI helpdesk, Unlimited seats |
| Essentials | $95/mo | Everything in Pro, Advanced CRM |
Crisp Plans & Pricing
Mini
$45 /mo
Save ~20% with annual billing
What's included:
- AI helpdesk
- Unlimited seats
- Advanced automation
- Knowledge base
Essentials
$95 /mo
Save ~20% with annual billing
What's included:
- Everything in Pro
- Advanced CRM
- Custom integrations
- Priority support
Prices shown are for monthly billing. Annual plans typically offer 10-20% savings.
How Crisp Pricing Compares
| Tool | Starting Price | Free Tier | Best For | |
|---|---|---|---|---|
| Cr Crisp Current | Free | SaaS companies needing automated technical support | ||
| F Freshdesk | Free | Small businesses | Compare | |
| I Intercom | $29/mo | SaaS | Compare | |
| Z Zendesk | $19/mo | SaaS companies | Compare | |
| HS Help Scout | $25/mo | Small to mid-sized remote teams handling email-based customer support | Compare | |
| Ti Tidio | Free | E-commerce stores needing live chat and order management | Compare |
Is Crisp Worth the Price?
From $45/mo
Mid-Range
Crisp provides a free tier for getting started, with paid plans from $45/mo. While the jump from free to paid is notable, the additional features justify the cost for growing teams. Consider starting with the free plan to evaluate fit.
Best Value Tier
Basic plan ($23/mo) — the only paid tier, includes all premium features
When NOT to Pay for Crisp
Need reliable message delivery and notifications
Users report critical issues where 'Crisp often doesn't send our support team's responses to our users' and conversations don't reliably deliver, causing missed customer requests.
Compare Zendesk pricingRequire transparent, predictable pricing
Users experienced dramatic price increases from '$99 to $500 a month' and complain about large gaps between tiers. The billing structure lacks transparency around WhatsApp credits and multi-workspace management.
Compare Intercom pricingNeed advanced conversation management
Conversations don't naturally close leading to clutter, there's no option to mark conversations as unread, and no support for sharing conversations between multiple team members for complex issues.
Compare HubSpot pricingExpect quality customer support
Crisp's own customer support has a poor reputation with a 1.7/5 rating with 40 reviews - 'ironic for a customer support tool' as one reviewer noted.
Compare Freshdesk pricingFeatures by Plan
| Feature | Basic | Mini | Essentials |
|---|---|---|---|
| AI Helpdesk Resolves ~50% of tickets automatically | |||
| Multichannel Support Email, chat, social media, messaging apps | |||
| No-code AI Agent Training | |||
| Shared Inbox Centralized inbound messages | |||
| Knowledge Base Help articles & self-service | |||
| Support CRM | |||
| Support Analytics | |||
| Workflow Builder No-code automation | |||
| Live Chat Widget | |||
| Mobile Apps iOS, Android | |||
| Desktop Apps Windows, Mac | |||
| Automated Ticket Routing | |||
| Canned Responses | |||
| Customer Portal | |||
| Real-time Agent Collision Prevention |
Crisp Pros & Cons
Great Value If You Need
- AI-powered automation resolves 50% of support tickets automatically
- No-code setup requires zero technical expertise
- Multichannel consolidation in single inbox
- Flexible AI training with custom data in multiple languages
Consider Alternatives If
- Limited pricing transparency for paid plans
- Incomplete feature documentation for advanced capabilities
- Trial limitations and feature restrictions unclear
- Scalability details for enterprise use not specified
Our Verdict
Crisp offers excellent value with its free tier and competitive paid plans. It's best suited for SaaS companies needing automated technical support and E-commerce businesses with high-volume customer inquiries. Starting at $45/mo, it's accessible for most budgets.
Our Rating 4.3/5
Crisp Price vs Competitors
Z Zendesk More Expensive
Starts at $19/mo — pricier but recommended when: need reliable message delivery and notifications.
Compare pricing I Intercom More Expensive
Starts at $29/mo — pricier but recommended when: require transparent, predictable pricing.
Compare pricing H HubSpot Similar Price
Similar pricing at Free. Consider if: need advanced conversation management.
Compare pricing F Freshdesk Similar Price
Similar pricing at Free. Consider if: expect quality customer support.
Compare pricingCrisp Pricing FAQ
How much does Crisp cost in 2026?
Crisp offers a FREE plan with basic features. Paid plans start at $23/month.
Does Crisp have a free plan or free tier?
Yes! Crisp offers a free Basic plan that includes: Live chat, Basic chatbot, Mobile apps. Perfect for saas companies needing automated technical support.
What are the limits of Crisp's free plan?
The Basic plan (Free) includes: Live chat; Basic chatbot; Mobile apps; 2 seats. Upgrade to paid plans for more features and higher limits.
Is Crisp worth it for small teams and personal use?
Crisp is excellent for small teams thanks to its free tier. Best for: SaaS companies needing automated technical support and E-commerce businesses with high-volume customer inquiries. Rated 4.3/5.
Crisp vs Freshdesk pricing — which is cheaper?
Crisp starts at Free vs Freshdesk at Free. Freshdesk is cheaper. Compare features side-by-side to decide.
Does Crisp offer discounts for annual billing?
Yes, most helpdesk tools including Crisp offer 10-20% discounts when you pay annually instead of monthly. This can save you approximately $108 per year depending on your plan.